PRIVACY POLICY

At Urbex Abandoned, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights available to you regarding your personal information.

1. Who We Are

Urbex Abandoned operates the website: https://urbex-abandoned.com/

For any privacy-related inquiries, you can contact us at:

Email: contact@urbexabandoned.com

2. Information We Collect

Information You Provide

When you place an order, contact us, or interact with our website, we may collect:

• First and last name
• Email address
• Billing information
• Order details
• Customer support communications

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on the website
• Referral sources
• Cookie data

For more information, please see our Cookie Policy.

3. How We Use Your Information

We use your information to:

Process Orders

• Deliver purchased digital products
• Manage payments and transactions
• Provide customer support
• Handle refunds when applicable

Improve Our Website

• Analyze website performance
• Understand visitor behavior
• Improve user experience
• Maintain website security

Communicate With You

• Send order confirmations
• Deliver download links
• Respond to support requests
• Notify you about important service updates

4. Legal Basis for Processing

Where applicable under privacy laws, we process personal information based on:

Contract Performance

To fulfill your orders and provide purchased products.

Legal Obligations

To comply with accounting, tax, and regulatory requirements.

Legitimate Interests

To improve website functionality, maintain security, and prevent fraud.

Consent

For optional cookies and analytics technologies where required by law.

5. Payment Processing

Payments are securely processed through trusted third-party payment providers such as Stripe and PayPal.

Urbex Abandoned does not store full payment card information on its servers.

Payment providers process your information according to their own privacy policies and security standards.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy.

Typical retention periods include:

• Order and billing records: up to 10 years where legally required
• Customer support records: as reasonably necessary
• Analytics information: according to configured retention settings

When information is no longer required, it is securely deleted or anonymized.

7. Sharing of Information

We may share information with trusted service providers necessary to operate our business, including:

• Payment processors
• Website hosting providers
• Analytics services
• Security and fraud prevention services

We do not sell, rent, or trade personal information to third parties.

8. International Data Transfers

Some service providers may process information outside your country of residence.

Where required, appropriate safeguards are implemented to protect personal data in accordance with applicable privacy laws.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable

To exercise any of these rights, contact us at:

contact@urbexabandoned.com

10. California Privacy Rights

Residents of California may have additional privacy rights under applicable state laws.

Urbex Abandoned does not sell personal information.

California residents may request information regarding the collection, use, and deletion of their personal information by contacting us.

11. Children’s Privacy

Urbex Abandoned is intended for adults and is not directed toward children under the age of 18.

We do not knowingly collect personal information from minors.

12. Data Security

We implement appropriate technical and organizational measures to protect personal information, including:

• SSL/HTTPS encryption
• Secure payment processing
• Restricted administrative access
• Security monitoring
• Regular software updates

While no online system can guarantee absolute security, we take reasonable measures to protect your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be available on this page.

14. Contact Us

If you have any questions about this Privacy Policy or the way your information is handled, please contact us:

Email: contact@urbexabandoned.com

Website: https://urbexabandoned.com